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Watch out! These things could be hurting YOUR customer retention.

Watch out! These things could be hurting YOUR customer retention.

Running a business, while fulfilling, does get to be an incredibly delicate balancing act. There’s the stress of handling the day-to-day, and so much falls by the wayside when it comes to maintaining customer relationships as a result. We get it, but let’s be real here– you mean well, but we might want to examine …

Watch out! These things could be hurting YOUR customer retention. Read More »

Customer retention: building relationships that convert

Customer retention: building relationships that convert

We’ve all been that person at some point– window shopping at a brand’s website, and scrolling to the end of the product list for cool things we’re interested in, but can’t seem to justify getting. Slightly more committed people might even leave something in the cart for good measure– just in case they find their …

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